Expert AC Repair Services in Memphis
Stay comfortable in every season with our expert AC repairs.
AC Repair at Dr. Shox Heat-n-Air
Why Choose Us for Your AC Repairs?
At Dr. Shox Heat-n-Air, we understand how vital it is to keep your air conditioning running smoothly throughout the hot summers in Memphis and northern Mississippi. Our dedication to providing reliable and expert AC repairs keeps you comfortable and ensures your system operates efficiently.
Expert Technicians at Your Service
Our minority-owned company might be new, founded in 2023, but we bring a combined total of 5 years of HVAC experience to your doorstep. As a small, family operation, we pride ourselves on attention to detail, fairness, and honesty.
Transparent Pricing
We're committed to transparent, fair pricing. Our $75 service call and diagnostic fee is waived with any approved repair. Rest assured, there's no upcharge on parts—you can verify the source and pricing. Labor is priced flat-rate, based on job complexity, guaranteeing you unbeatable rates compared to larger companies.
Our AC Repair Process
We offer emergency services 24/7 and aim to complete common repairs during our first visit, minimizing downtime and restoring comfort quickly. Repairs like a blower motor replacement, for example, typically takes between 45 and 60 minutes. With a focus on diagnostics, we'll provide a transparent quote before beginning any work.
Choose the Local Experts
When you choose Dr. Shox Heat-n-Air, you're opting for a local expert renowned for straightforward assessments and dependable service. We're licensed, carry liability insurance, and our word is backed by a 365-day guarantee on all parts and labor.
Contact Us Today!
Ready to schedule your repair or need to discuss your specific AC issues? Reach out at (901) 496-6591. Experience the teamwork of our licensed professionals, born and raised in Memphis, who treat every AC unit as if it were their own home system.
Our Expert AC Repair Process
Ensuring Comfort and Reliability for Your Home
Initial Contact and Assessment
Contact us at (901) 496-6591. We will ask some basic questions to understand your current issues, then schedule a convenient time for a thorough inspection to identify symptoms and potential problems with your AC unit.
Diagnosis and Transparent Quoting
One of our experienced technicians will perform a detailed HVAC system diagnostic to pinpoint issues. We provide you with a transparent quote, where the $75 diagnostic fee is waived upon approval of the repair, emphasizing no hidden fees.
Efficient Repair Execution
We ensure prompt and efficient repair services, utilizing quality parts sourced without upcharge. Most common AC repairs are completed in a single visit, all while ensuring the job meets our high-quality standards.
Final Inspection and Satisfaction Check
After repairs, we perform a final inspection and walkthrough. This allows us to demonstrate our work, provide maintenance advice, and ensure you're completely satisfied. Remember, we guarantee parts and labor for 365 days.
Frequently Asked Questions
Find quick answers to common questions about our AC repair services.
- What is the diagnostic fee for an AC repair?
Our diagnostic fee is $75, but it's waived if you approve the repair. This ensures complete transparency and no surprises.
- Do you offer any guarantees on parts or labor?
Absolutely! We proudly stand by our work with a 365-day guarantee on all parts and labor for your peace of mind.
- How is your pricing different from bigger companies?
We offer flat-rate pricing based on the job complexity without any hidden fees. Parts are sold at cost, and you can verify part numbers with us.
- Are your services available in emergencies?
Yes, we offer 24/7 emergency services to ensure you're never left in the heat (or the cold!) when your AC acts up.
- Do you service or repair light commercial systems?
Yes, we handle small/light commercial units such as those found in small strip-mall setups, but we specialize in residential systems.
- What payment methods do you accept?
We accept Cash App, Zelle, credit cards via Housecall Pro, and ACH payments, making it easy and convenient for you.
Hear From Your Neighbors
This is why Memphis trusts us for cool, comfy homes
Our technician was prompt, polite, and quickly went to get and install the new control board for our furnace. Five stars.
Great Service , Very Professional and informative
I highly recommend Dr. Shox Heat-n-Air! He was sent out by my warranty company and what a blessing to find that an honest company still exists. The estimate was complete and fair, with no up-selling, or scare tactics. Considering the caliber of detailed work that was done without rushing I couldn't be happier! I appreciated being treated as a valued customer by a very knowledgeable tradesman. Communication was perfect and respectful, so if you need help night, or day "Do Not Hesitate to call Dr. Shox!" I plan to have all my hvac's preventative maintenance and repair done Only by Dr. Shox Heat-n-Air! Thanks again Mr. Shawki for your support and hard work.
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Schedule a reliable AC repair with Dr. Shox Heat-n-Air today.