Professional Furnace Repair Services
Offering exceptional Furnace Repair solutions, our team is committed to providing top-quality services to meet all your needs in the HVAC industry.
Furnace Repair Service Details
Welcome to Dr. Shox Heat-n-Air, where we keep your home warm and comfortable with our reliable furnace repair services. As a family-owned and minority-owned business established in 2023, we are committed to providing transparent and fair pricing for our valued customers in the Memphis area and surrounding communities.
- Expert Technicians: With 5 years of combined experience, our knowledgeable technician ensures that your furnace operates at optimal efficiency, ready to handle any challenge your heating system presents.
- Transparent Pricing: We offer a $75 diagnostic fee, waived if a repair is approved. We do not upcharge for parts; instead, we provide you with the source and part numbers for your peace of mind.
- Flat-Rate Labor Costs: Labor is charged at a flat rate based on the complexity of the job, ensuring you never have surprise fees. We make our pricing more economical compared to larger firms.
- 24/7 Emergency Services: We understand that furnace issues can arise at any time, which is why we’re available around the clock to get your heat back on when you need it the most.
- Quick Turnaround: While repair times can vary based on job difficulty and equipment location, our goal is to minimize downtime, addressing most common issues on the same day.
- Local Expertise: Our services focus on the intricacies of residential systems. We keep your home’s heating running smoothly with straightforward and honest assessments, providing recommendations that are beneficial for you and your system.
- Service Warranty: Enjoy peace of mind with our 365-day guarantee on all parts and labor, reflecting our confidence in the quality we deliver.
- Easy Payment Options: We offer flexible payment terms, accepting Cash App, Zelle, credit cards (via Housecall Pro), and ACH.
Located in MEMPHIS, TN, Dr. Shox Heat-n-Air invites you to experience a touch of warmth and professionalism only a local business can provide. Call us at (901) 496-6591 to schedule your service today. Don’t let a faulty furnace rob you of comfort—trust us to put your heating worries at ease.
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Our Furnace Repair Process
Delivering reliable warmth and comfort, step by step.
Diagnostic and Assessment
Our technician arrives promptly to perform a thorough diagnostic of your furnace system. We assess issues using advanced tools, prioritizing accuracy and efficiency. The goal is to quickly pinpoint the problem so repairs can begin without delay.
Transparent Quoting
After diagnosing, we provide a clear, flat-rate quote for repairs. We believe in transparent pricing without hidden fees. If you approve the repair, we'll waive the $75 diagnostic fee, giving you honest and fair service from the start.
Expert Repair
With your approval, we get to work repairing your furnace efficiently. Our experienced technician handles the repairs meticulously, ensuring high standards of workmanship and longevity. We keep you updated on progress and expected completion.
Completion and Review
Once repairs are complete, we conduct a final system check to guarantee your furnace runs smoothly. Our technician walks you through the work done and answers any questions. We close by processing payment hassle-free and ensuring your complete satisfaction.
Furnace Repair FAQs
Your questions answered with expertise and care.
- What is the diagnostic fee for furnace repair?
Our diagnostic fee is $75, which is waived if you approve the repair.
- How long does it typically take to repair a furnace?
Repair times can vary, but many common issues are resolved within the same day.
- Are your technicians licensed and insured?
Yes, all our technicians are licensed and insured to provide you with professional and secure service.
- Do you offer emergency furnace repair services?
Absolutely! We offer 24/7 emergency service to ensure you're never left in the cold.
- Do you upcharge for furnace parts?
No, we provide parts at cost with transparent pricing. We even share the source and part numbers for your peace of mind.
- Do you offer any guarantees on your repair work?
Yes, we offer a 365-day guarantee on all parts and labor to ensure your complete satisfaction.
What Neighbors Say
Genuine insights from folks who've experienced our HVAC care
Our technician was prompt, polite, and quickly went to get and install the new control board for our furnace. Five stars.
Great Service , Very Professional and informative
I highly recommend Dr. Shox Heat-n-Air! He was sent out by my warranty company and what a blessing to find that an honest company still exists. The estimate was complete and fair, with no up-selling, or scare tactics. Considering the caliber of detailed work that was done without rushing I couldn't be happier! I appreciated being treated as a valued customer by a very knowledgeable tradesman. Communication was perfect and respectful, so if you need help night, or day "Do Not Hesitate to call Dr. Shox!" I plan to have all my hvac's preventative maintenance and repair done Only by Dr. Shox Heat-n-Air! Thanks again Mr. Shawki for your support and hard work.
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Contact Dr. Shox Heat-n-Air for prompt furnace repair—experience unbeatable service and transparent pricing today.