Background image

Professional Heat Pump Repair Services

Offering exceptional Heat Pump Repair solutions, our team is committed to providing top-quality services to meet all your needs in the HVAC industry.

Call usBook Online

Comprehensive Heat Pump Repair Services

Your home's comfort is our priority, and our heat pump repair service ensures you're never left in the cold, or sweltering in the heat. At Dr. Shox Heat-n-Air, we understand the importance of keeping your heat pump functioning at its best, no matter the season.
  • Expert Diagnosis: We quickly diagnose issues and provide clear, straightforward quotes ensuring you understand every step needed to optimize your system's performance.
  • Transparent Pricing: With a $75 service call diagnostic fee, waived with approved repair, you'll never have to second guess if you're overpaying. We pride ourselves in transparent, flat-rate pricing.
  • Quick Repairs: Our goal is to repair your heat pump as swiftly as possible. Many common repairs can be performed in the same visit, ensuring minimal disruption to your daily routine.
  • 365-Day Guarantee: We stand by our work with a one-year guarantee on all parts and labor so you can count on the durability and reliability of your repair.
  • 24/7 Availability: Issues can pop up day or night, and we're ready when you need us most. Count on us for emergency services, and same-day visits giving you peace of mind.
Being a minority-owned business, our deep roots in Memphis let us prioritize the comfort of local homeowners. We don't just fix heat pumps; we guarantee lasting solutions with a commitment to honesty and fairness that sets us apart from larger companies. Call us today at (901) 496-6591 to book your repair and let's make your home comfortable again, year-round!

Related Projects

HVAC System Rescue with Capacitor and Furnace Tune-UpHVAC System Rescue with Capacitor and Furnace Tune-UpHVAC System Rescue with Capacitor and Furnace Tune-UpHVAC System Rescue with Capacitor and Furnace Tune-UpHVAC System Rescue with Capacitor and Furnace Tune-Up
View All Projects →

Our Heat Pump Repair Process

Experience efficient and reliable heat pump repairs tailored to your needs.

Initial Diagnosis

Our seasoned technician arrives promptly to conduct a thorough diagnostic on your heat pump system, identifying any faults quickly and effectively. We use industry-leading tools to ensure accuracy.

1

Transparent Quoting

After diagnosis, we provide a detailed, transparent quote. Our promise is no hidden fees and a $75 diagnostic fee that's waived upon repair approval. Labor is flat-rate to ensure fair pricing.

2

Expert Repair

With your approval, we dive into repairing your heat pump, utilizing our expertise to execute the task efficiently. Our aim is to restore comfort to your home seamlessly and swiftly.

3

Final Walkthrough

We conduct a post-repair inspection to check quality and performance. Our technician explains the repairs made and answers all your questions, ensuring you're satisfied with our service before we leave.

4
FAQs

Frequently Asked Questions

Here are some common questions we receive about our Heat Pump Repair service at Dr. Shox Heat-n-Air.

  • What is the service call/diagnostic fee?

    Our service call/diagnostic fee is $75. This fee is waived if you approve the repair.

  • Do you offer emergency services for heat pump repairs?

    Yes, we are available 24/7 for emergency heat pump repairs to ensure your comfort at all times.

  • How long does a typical heat pump repair take?

    Repair times can vary; however, many common issues are resolved on the same visit, often within 45-60 minutes.

  • Do you charge more for parts during repairs?

    No, we do not upcharge for parts. We provide source and part numbers for your verification.

  • Are you licensed and insured?

    Yes, we carry liability insurance, ensuring your peace of mind with each service.

  • What payment methods do you accept?

    We accept Cash App, Zelle, credit cards (via Housecall Pro), and ACH payments.

Hear from those who trust Dr. Shox

Genuine experiences that showcase our heating and cooling expertise

Our technician was prompt, polite, and quickly went to get and install the new control board for our furnace. Five stars.
by Tina D.
Great Service , Very Professional and informative
by Daniel W.
I highly recommend Dr. Shox Heat-n-Air! He was sent out by my warranty company and what a blessing to find that an honest company still exists. The estimate was complete and fair, with no up-selling, or scare tactics. Considering the caliber of detailed work that was done without rushing I couldn't be happier! I appreciated being treated as a valued customer by a very knowledgeable tradesman. Communication was perfect and respectful, so if you need help night, or day "Do Not Hesitate to call Dr. Shox!" I plan to have all my hvac's preventative maintenance and repair done Only by Dr. Shox Heat-n-Air! Thanks again Mr. Shawki for your support and hard work.
by Sally W.
See all reviewsgoogle logoLeave us a review

Don’t Stress, We’re Just One Call Away!

Secure unmatched comfort and reliability—contact Dr. Shox Heat-n-Air now!

Call usBook Online