Customer Reviews

“Extremely satisfied with the work!! I would recommend them for being on time and thorough!!”

“The entire experience was completely professional and I could tell the man actually cared about getting my unit running. Even while waiting for parts, he constantly checked in and kept me informed so I never had to wonder or guess. I was overly satisfied with my experience with Dr. Shox Heat-n-Air”

“Great service”

“Excellent and quick work..”

“They are very responsive and get back to you right away. Also very informative..”

“He was very knowledgeable , professional and punctual”

“Service was Quick, Excellent and affordable price”

“DR SHOX went above and beyond our expectations. He kept us informed of timeframes. His pricing was great! He fixed our problem. Our air works better than it has in years! We will use him again and refer all of our friends and family.”

“DR SHOX EXCEEDED MY EXPECTATIONS! I was told by two other companies that we needed a completely new central air system, which would cost between $10,000-$12,000. I called DR SHOX. He answered the phone personally. After telling him my issues, we scheduled a diagnostic visit. DR SHOX told me that the fix was very simple. A new part would need to be replaced. It would not require a new system at all. The best news is that he got it up and running and at a fraction of the original cost. He was detailed, professional, and his pricing was great. I would highly recommend DR SHOX for your heating and air needs.”

“Fast and Professional. 10 stars.”

“Great Service”

“Great work!”

“Shawki was friendly! He fixed and replaced the parts that needed replacement right away. He was thorough and knowledgeable, which we appreciated!”

“Was very professional and efficient! Came out the same day and figured out everything in under 30-45 minutes and air was back working !”

“He came out on a Sunday afternoon to add Freon to my AC unit and was extremely professional and respectful. He was very helpful, explained everything clearly, and made sure I was taken care of. It's hard to find someone that dependable, especially on a weekend. I truly appreciate his honesty and great customer service. I would definitely use him again and highly recommend him to anyone needing AC work!”

“Awesome service. Communication was great also.”

“Overall really great experience.”

“Very professional and respectful of property”

“I was hot and he came through and I was back in the cold n no time........💪🏿💪🏿💪🏿💪🏿💪🏿 He the man when it come to that A/C”

“Dr Shox Heat-N-Air has been consistently reliable and professional. Their team responds quickly, communicates clearly, and delivers high-quality work every time. We’ve had a great experience working with them and would confidently recommend their services.”

“"Excellent service! My AC is working great now and Mr.Shawki explained everything clearly. I really appreciate the help and would definitely recommend him to anyone needing AC repairs. "”

“Came to service my A/C in Holly Springs knew what he was doing, very friendly and extremely reasonable. Thanks for your help. Josh M.”

“Very knowledgeable awesome guy”

“Best tech we've had thus far!”

“Nisia did a great job! He was very professional and extremely thorough. The next time I have and HVAC issue I’m calling him!!”

“He was on time he did things that he didn't have to do and he stayed into the job was finished and seriously the best service I ever had seriously”

“Quick and efficient. Great communication and professionalism 10/10”

“Very knowledgeable and affordable, my air was up and running in no time.”

“Quick, great customer service!”

“Professional,affordable and thorough. Dr.Shox really care about people being comfortable in their home. He wasn't 100% but he wanted me to be comfortable. Came out and did a great job!!!! If you are looking for somebody to come and do a great job and be honest. Dr.Shox is your man I promise!!!🙏🏾🎉💪🏾”

“I must say Dr. Shox is clutch. My mom's AC went out yesterday, so I decided to give him a call this morning. Not only was he available to come today. The AC is back blowing snowballs. Very respectful young man and prices were unexpectedly reasonable. So with all that said if you have any problems with heating and air, I would definitely recommend giving him a call.”

“Incredibly helpful and informative. Didn’t just fix the problem, gave helpful info to help me understand the “why” of what was going on. For sure made me a lifetime customer”

“Super responsive and great to work with!”

“Dr. Shox Heat-n-Air provided outstanding service from start to finish. They were prompt, professional, and extremely knowledgeable. The issue was diagnosed quickly and fixed right the first time. Pricing was fair and communication was clear throughout the entire process. I highly recommend them to anyone needing reliable HVAC service.”

“He did great work. Will definitely use again.”

“Excellent service.”

“Thank you from your service in telling me what was wrong and breaking it down to me so I know what to do next time”

“Great work and good person”

“Nice. Professional. Good job!”

“The tech was very knowledgeable and eagerly shares what he found. He sejemed to be a people person and enjoyed his job.”

“GREAT JOB! Knowledgeable, efficient, and most importantly, effective.”

“Great service, very professional. Ensured accurate service”

“This Company is Very Honest and very Helpful. They told me exactly what I needed to do concerning my THERMOSTAT. It worked just like he said. He saved me a service fee and possibly more expenses. Mr Shock is a professional and knows what he does. I highly recommend this Company to anyone who needs AC SERVICES”

“Time efficient and does outstanding work.. THANK YOU 😁😁”

“Excellent service and reliable! You will not be disappointed! 10/10!!!!”

“Great service”

“On time accurate very detailed about what's happening with the unit great job”

“Awesome service! Quickly responds, keeps his word, professional, and will definitely refer him to anyone!”

“Great Service , Very Professional and informative”

“I highly recommend Dr. Shox Heat-n-Air! He was referred by my warranty company and what a blessing to find that an honest company still exist! Prompt and courteous service with complete transparency on work that was done and the cost was very affordable compared to other big name companies. The preventative maintenance and the repairs to my aging HVAC system have been efficient and flawless! I appreciated being treated as a valued customer by a very knowledgeable tradesman. Communication was perfect and respectful, so if you need help night, or day "Do Not Hesitate to call Dr. Shox!" I will have all my hvac's preventative maintenance and repair done Only by Dr. Shox Heat-n-Air! Thanks again Mr. Shawki for your kind support and super hard work.”

“Dr. Shox Heat-n- Air is the best super reliable he had great communication skills and got the job done if I could give him 6 stars I would I highly recommend him.”

“Shawki Madyun did an excellent job through Liberty Home Guard. He was professional, knowledgeable, and very courteous from start to finish.”

“Great work”

“Amazing company”

“10/10 Great customer service, I just found my new heat and air doctor. Not to mention came out in the ice and snow, got stuck in it and still made it his priority to come and get the job done. Everything was excellent! Greatly appreciated him.”

“Dr. Shox was so knowledgeable they came on time for appointment and fixed my heat with no problem i really appreciate the promptness”

“Great Job!!”

“Excellent work!!”

“We had a serious HVAC issue the other day when it was 95+ degrees and Shox helped us figure out what we needed to get things squared away for a great price!”

“Did a great job”

“The technician was very professional and knowledgeable. He was very detailed with his explanation of what was going on with my unit. Friendly as well. I would definitely use him again.”

“Great job at what he do”

“Everytime I call him. He responds promptly. Shows up diagnose the problem and explain it without trying to talk over your head. VERY HONEST WORK!!! Affordable and accurate!! I would refer him to anyone in need of HVAC service!”

“My experience with Dr. Shock was more than worth it. It was a hot summer, and he definitely delivered on quality and service. Absolutely deserves the stars.”

“Great service and excellent commutation .Very informative”

“Great service. Very professional and reasonably priced. Would definitely do business with again.”

“This guy was very informative and friendly. He explained things in detail and didn't rush.”

“Excellent work professional”

“Amazing job great”

“Did a GREAT JOB!”

“On a last minute call By The Way DR.shox's A+ service He came by and provided excellent service from the moment I contacted the company. They arrived promptly for the appointment, assessed my needs, and clearly explained everything while patiently answering my questions. Their expertise was evident in their efficient and precise work. I was impressed by their attention to detail and commitment to quality, including providing tips for system maintenance. Thanks , my home is comfortable, and I highly recommend them and the company”

“Technician is very professional and knowledgeable.”

“Thank you for your fast response and service.”

“I had an excellent experience with Dr. Shox Heat n Air! After my air unit went out, they came through and did a wonderful job getting me back up and running! The technician was incredibly knowledgeable, took the time to explain everything clearly, and handled the repair with care and precision. On top of that, he was respectful, professional, and very detail-oriented. I truly appreciated the quality of the service and the peace of mind it brought me. Highly recommend this company if you’re looking for reliable and skilled HVAC service!”

“Great Job!!!”

“Great Job!!”

“His customer service is excellent. Very friendly. He does a great job and explains everything to you. Book him!!”

“Great work.”

“If you want it done right the first time look no further!”

“Great job and he finished in a timely manner very professional...”

“Extremely positive and very respectful and positive vibes”

“Awesome job! He knew what the issue was and solved it in a timely manner”

“Very professional. Will go above and beyound to get your ac fixed. He explained what was wrong with my unit so I could understand. I appreciate how thorough he is.”

“Dr Shox very professional and knowledgeable. Air unit repaired in the most efficient and quality manner.”

“Great service, fully knowledgeable, explained diagnostic, fast and very helpful. Very much recommend 👌”

“They were awesome!!”

“Very thorough and professional.”

“The Dr. Was wonderful. Knowledge, honest and extremely helpful at a fair price.”

“Man this company went above and beyond,my AC went out and Shawki the owner came out and fixed me right up,great pricing great customer service! Highly recommend”

“Fast service on a Sunday night.. Super friendly and explains as he goes..”

“Great service very detailed”

“Wonderful person excellent Business, Thanks for everything”

“One of a kind guy was in and out with very reasonable prices. Will be my go to hvac tech from now on.”

“Great experience, very prompt, efficient, and detailed. I would highly recommend for services.”

“I had a leak on the ceiling of my bathroom due to a condenser pump failure. I called Dr. Shox and he immediately responded even though it was his birthday. He came over to my house and got right to work and fixed my unit with 91° temps outside. I was amazed how pleasant his attitude was especially on his birthday. He moved things around for me and got our service back up and running better than ever! I highly recommend this gentleman as he sacrificed his time for our benefit.”

“Shawki Madyun is the absolute best, he was so professional and knowledgeable. I would definitely do business with him again, If you have any heating and air conditioning needs he’s the guy you want to call.”

“.Awesome work”

“Great service, knowledgeable technician, Economical price. I will definitely use him again..”

“He's 💯 He did the job right”

“Came back twice to make sure the job was done!”

“punctual and professional! great experience”

“Very professional, throrough and fairly priced!”

“Always available and reliable. Quotes are affordable and does great work”

“Very knowledgeable about what he is doing.”

“Great Customer Service and Fast, Good work”

“Honest, professional and went above and beyond my expectations.”

“I reached out to Shawki at 10pm on Friday night, and he was at my door at 10am the next morning. He diagnosed the problem and had my units running again in 15 minutes. Super nice guy. Highly recommend.”

“Great service”

“Shawki is dependable, trustworthy, and uses fair & honest pricing. I highly recommend Dr. Shox for home and small business HVAC service!”

“He was an amazing help. He fixed my heating unit in a reasonable amount of time and pricing”

“Very friendly”

“Mr. Shawki is a very good worker”

“Dr. Shox was a great HVAC technician! Knowledgeable, cautious, and effective.”

“Very thorough, honest and experienced. I recommend him highly.”

“Professional job well done. Thank you!”

“Punctual, friendly and efficient! Great service!”

“This man knows his stuff. He takes great care of his customers too. Always goes the extra mile. If you're looking for a knowledgeable and trustworthy technician look no further.”

“Dr. Shox Heat-n-Air provides dependable service with skilled technicians who consistently meet our expectations and help us maintain customer satisfaction.”

“Awesome service great work all around great customer service and support”

“Dr. Shox is skilled in HVAC and actually cares. He’ll explain his work to you and will also explain how to keep your system working at its best.”

“Very prompt and dependable.. Thank you so much. God bless you”

“He did a great job and was very nice and professional.”

“Such professional work done. I had a complete remodel of my AC unit and he spent just a few hours getting it done and it ran perfectly right after! Myself in my company thinks him!”

“Very professional and helpful,would use them again .”

“Great service”

“Great service Affordable”

“Definitely recommend”

“Hey tech was great! Did a great job quickly and effectively!”

“Dependable and great service. I’ve used Dr. Shox on two houses within the year and I’m grateful for his work and superb prices.”

“Quick to respond, professional, knowledgeable, kind and courteous. Have already recommended his services twice.”

“Shawki is always clean,timely and reliable. Never in a rush to leave until he is satisfied with his job performance.”

“Dr. Shox Heat n Air! My air and heat is back is back on thanks to Mr. Shox. He took his time to explain exactly what was going on with the system. He is very knowledgeable and got the job done! Thanks again!”

“Once again Shawki is the best!! I will never never ever call anyone but Shawki. Plus he’s a heck of a guy”

“Fantastic service! My air unit was badly damaged, and they fixed it quickly and thoroughly. The technician was knowledgeable, respectful, and very detail-oriented. Highly recommend!”

“Knowledgeable and Professional”

“My air conditioning went out Early in the day So naturally I got in contact with him. He was busy on another job But told me he would come after. The job had him busy all the way until almost midnight. Yet he still Came to my house right after To get my air conditioning working. Definitely grateful.”

“Wonderful man and does wonderful work!”

“You should try hvac service they are the best,they done a great job for me last week.”

“Dr. Shox (Shawki) is an honest businessman with a strong work ethic. He goes above and beyond to both educate and repair the system. AC work can be a hassle, and I've been raked over the coals before. However, this company is transparent: you get more than what you pay for, you don't get up-sold unless it's a genuine recommendation, and you never end up Shoxed at the price.”

“Absolutely outstanding service! My AC went out during one of the hottest days of the year, and came through with quick, professional, and honest service. They arrived on time, diagnosed the issue quickly, explained everything clearly, and had the system back up and running in no time.”

“Dr.Shox was great professional and efficient. He also did everything in a timely manner 10 outta 10 I do recommend”

“He is an affordable…they jobs done and the are very professional I will use them again”

“He was great and pleasant and very professional”

“Very professional he came out and got the job done in a timely manner”

“He was fantastic, (Shawki) he knew his job well, very professional. He explained everything in detail. He identified issues and resolved what he could being that the HVAC system is 45 years old. I would recommend him to anyone. James A Thomas Jr 1896 Peabody ave. Unit 15 Peabody place apartments. Thank him again for me.”

“Called Dr. Shox to repair my mom’s furnace and I couldn’t be happier with the results! Fast and friendly service at a fair price. Highly recommend!”

“Shawki is wonderful. He took his time and tested all part of my HVAC to make sure that all part were working properly. He was timely and honest. He explained everything to me so that I know what was wrong with my unit. I would definitely use again and recommend.”

“Great experience. Very professional. Excellent work.”

“Very prompt, professional, thorough and great communication. I do recommend Dr Shox Heat-n-air.”

“10/10 recommend!! Good service & reasonable. Professional service and great quality work!!”

“Thank you so much for getting my heat back up and running during our snow day. Your customer service and skills made our experience an awesome one I would recommend Dr. Shox to my family and friends he was fast friendly and got my heat up and running in no time .”

“Shawki is the consummate professional. His entire service is 100% perfect and an incredible value. Very knowledgeable and not one to ‘sell you something’ you don’t need. I cannot recommend him enough”