Fast Air Conditioner Repair Done Right
We fix AC problems quickly, fairly, and backed by a 1-year labor warranty for lasting comfort.
Air Conditioner Repair
When your air conditioner stops cooling the way it should, we know you need fast answers and honest help. At Dr. Shox Heat-n-Air, we provide residential air conditioner repair for homeowners across the Memphis metro area, plus surrounding counties in Mississippi and Arkansas. We started our company in 2024 with a simple goal: give families reliable HVAC service at a fair price, backed by real experience, clear communication, and quality work you can trust.
We repair many common AC problems, from weak airflow and warm air coming from the vents to strange noises, bad smells, short cycling, frozen evaporator coils, thermostat issues, clogged drain lines, electrical failures, and systems that will not turn on at all. If your central air conditioner is running constantly, making your energy bill climb, or leaving hot spots around the house, we can inspect the full system and find the root cause. Our job is not to guess. We diagnose the problem carefully and explain what is going on in plain language so you can make the right choice for your home.
Our air conditioning repair service covers the key components that affect performance, comfort, and safety. That may include the thermostat, capacitor, contactor, condenser fan motor, blower motor, evaporator coil, condenser coil, air filter, drain line, refrigerant levels, electrical wiring, and outdoor unit components. In many cases, a small part failure can create bigger stress on the whole system. Catching that issue early can help prevent a full breakdown, reduce wear and tear, and extend the life of your AC system.
When we come out for an AC repair visit, we start with a full troubleshooting process. We check system operation, test major components, inspect airflow, review electrical connections, and look for signs of refrigerant loss, dirty coils, blocked drainage, or failing parts. If your system is not cooling properly, we work through the problem step by step instead of rushing to a quick answer. That approach helps us deliver dependable air conditioner repair that solves the issue instead of covering it up for a short time.
Many homeowners call us for help with issues like:
- AC blowing warm air
- Air conditioner not turning on
- Frozen indoor coil
- Low airflow from vents
- Outdoor unit not running
- Thermostat not responding
- Water leaking around the indoor unit
- Buzzing, rattling, grinding, or banging noises
- Unusual odors from the system
- Short cycling or frequent on-and-off operation
- High indoor humidity
- Uneven cooling from room to room
- Higher-than-normal utility bills
We also understand that AC problems are not always caused by one obvious part. Sometimes the issue is a combination of poor airflow, a dirty coil, a weak capacitor, a thermostat problem, or low refrigerant caused by a leak. That is why we take the time to look at the system as a whole. A proper HVAC diagnostic can make the difference between a repair that lasts and one that leaves you calling again in a week.
Our focus is residential HVAC, so we know how important comfort is for your family, especially during hot and humid weather in the Mid-South. A struggling air conditioner can make indoor spaces uncomfortable, increase moisture in the home, and put extra strain on your system. Fast repair service helps restore cool air, improve efficiency, and protect your equipment from more damage. In some cases, fixing a failing component early can save you from a far more expensive repair later.
At Dr. Shox Heat-n-Air, we believe trust matters just as much as technical skill. Our technicians are licensed and insured, and we stand behind our work with a 1-year labor warranty on all services. We are known for consistency, fairness, honesty, and unbeatable rates that help lighten the burden when something goes wrong with your home cooling system. We do not push repairs you do not need. We give you straightforward information, answer your questions, and help you choose the best next step for your home and budget.
In some situations, air conditioner repair is the right solution. In others, an older system with frequent breakdowns, major coil issues, or costly part failures may be getting close to replacement time. If we believe your money is better spent another way, we will tell you. Our goal is to help you make a smart decision based on the age of the system, the condition of the equipment, and the cost of ongoing repairs. We want you to have reliable cooling, not another temporary fix that leaves you frustrated.
Routine maintenance can also play a big role in avoiding surprise AC repairs. Dirty filters, neglected coils, blocked condensate drains, and worn electrical parts can all lead to poor performance and breakdowns over time. If your system has not been checked in a while, maintenance and repair often go hand in hand. We can help identify wear before it turns into a no-cooling emergency.
If your home is not staying cool, your system is making strange sounds, or your AC has stopped working altogether, now is the time to call Dr. Shox Heat-n-Air. We are proud to serve homeowners throughout the Memphis metro area and nearby counties in Mississippi and Arkansas with dependable air conditioner repair and real customer care. Contact us today to schedule service, get answers, and bring comfortable air back into your home.
Our Air Conditioner Repair Process
We make AC repair simple, fast, and stress-free with honest diagnostics, skilled workmanship, and clear communication from start to finish.
Fast Call Intake & Service Scheduling
When you call Dr. Shox Heat-n-Air, we ask the right questions about warm air, weak airflow, leaks, noises, or short cycling so we can plan the visit right away. We schedule a convenient service window, explain what to expect, and arrive ready to diagnose most residential AC issues on the spot.
Hands-On System Diagnosis & Clear Repair Plan
Our licensed and insured technician performs a full air conditioner diagnostic, including thermostat operation, refrigerant pressures, electrical components, capacitor, contactor, evaporator coil, condenser, and airflow checks. We pinpoint the root cause, explain the problem in plain language, and give you a fair repair recommendation before any work begins.
Precision Repair, Testing & Peace of Mind
Once you approve the repair, we complete the work using proven HVAC repair methods and quality parts, then test cooling performance, temperature split, airflow, and safe system operation. Before we leave, we review the repair with you, answer questions, and back our work with a 1-year labor warranty for added confidence.
Air Conditioner Repair FAQs
Common questions homeowners ask us before scheduling AC repair in Memphis, plus nearby areas in Mississippi and Arkansas.
- How do I know if my air conditioner needs repair or full replacement?
In many cases, your AC can be repaired without replacing the whole system. If your unit is blowing warm air, making strange noises, short cycling, leaking water, or struggling to keep your home comfortable, it’s time to have it checked. We inspect the system, explain what failed, and give you an honest recommendation. If a repair makes sense, we’ll fix it. If the system is too worn out or repair costs are too high, we’ll tell you that plainly so you can make the best choice for your home and budget.
- Do you offer fast air conditioner repair in the Memphis area?
Yes. We know AC problems can’t wait, especially during hot Memphis weather. At Dr. Shox Heat-n-Air, we work hard to provide prompt, dependable air conditioner repair for homeowners across the Memphis metro area and nearby counties in Mississippi and Arkansas. When you call us, we’ll do our best to get your system diagnosed quickly and restore cool air as soon as possible. If your AC is down or barely hanging on, contact us now and let’s get your comfort back.
- What are the most common air conditioning problems you repair?
We repair many common AC issues, including frozen evaporator coils, low airflow, thermostat problems, clogged drain lines, capacitor failures, contactor problems, refrigerant issues, and outdoor condensing units that won’t start. Sometimes the problem is simple. Other times it takes a trained licensed technician to find the real cause. We take the time to diagnose the issue correctly so the repair is done right the first time.
- How much does AC repair cost?
The cost depends on what’s wrong with the system, the parts needed, and the condition of the unit. We believe in fairness, honesty, and clear communication. That means we explain the problem in simple terms and go over your repair options before we move forward. Our goal is to give you unbeatable rates without cutting corners. With Dr. Shox Heat-n-Air, you can expect straightforward service from a licensed and insured team that respects your home and your budget.
- Do you guarantee your air conditioner repair work?
Yes. We stand behind our work with a 1-year labor warranty on our services. That added peace of mind matters when you’re investing in your home comfort. We started Dr. Shox Heat-n-Air in 2024 to give homeowners a dependable HVAC company they can trust for consistency, reliability, fairness, and honest service. When we repair your AC, we want you to feel confident that the job was done properly.
- Why should I choose Dr. Shox Heat-n-Air for AC repair?
We’re a residential HVAC company focused on helping homeowners stay comfortable without the stress. Our technicians are licensed and insured, our pricing is competitive, and our service is built around honesty and real hands-on experience. We serve the Memphis metro area as well as surrounding counties in Mississippi and Arkansas. If your air conditioner is not cooling like it should, don’t wait for the problem to get worse. Call Dr. Shox Heat-n-Air today to schedule your air conditioner repair and let us get your system running right again.
Why Homeowners Trust Dr. Shox Heat-n-Air
See real feedback on fast repairs, fair pricing, and dependable HVAC service you can count on.
"He was on time he did things that he didn't have to do and he stayed into the job was finished and seriously the best service I ever had seriously"
"Quick and efficient. Great communication and professionalism 10/10"
"Very knowledgeable and affordable, my air was up and running in no time."
"Quick, great customer service!"
"Professional,affordable and trustworthy. Thank you for a great job!!"
"I must say Dr. Shox is clutch. My mom's AC went out yesterday, so I decided to give him a call this morning. Not only was he available to come today. The AC is back blowing snowballs. Very respectful young man and prices were unexpectedly reasonable. So with all that said if you have any problems with heating and air, I would definitely recommend giving him a call."
"Incredibly helpful and informative. Didn’t just fix the problem, gave helpful info to help me understand the “why” of what was going on. For sure made me a lifetime customer"
"Super responsive and great to work with!"
"Dr. Shox Heat-n-Air provided outstanding service from start to finish. They were prompt, professional, and extremely knowledgeable. The issue was diagnosed quickly and fixed right the first time. Pricing was fair and communication was clear throughout the entire process. I highly recommend them to anyone needing reliable HVAC service."
"He did great work. Will definitely use again."
"Excellent service."
"Thank you from your service in telling me what was wrong and breaking it down to me so I know what to do next time"
"Great work and good person"
"Nice. Professional. Good job!"
"The tech was very knowledgeable and eagerly shares what he found. He sejemed to be a people person and enjoyed his job."
"GREAT JOB! Knowledgeable, efficient, and most importantly, effective."
"Great service, very professional. Ensured accurate service"
"This Company is Very Honest and very Helpful. They told me exactly what I needed to do concerning my THERMOSTAT. It worked just like he said. He saved me a service fee and possibly more expenses. Mr Shock is a professional and knows what he does. I highly recommend this Company to anyone who needs AC SERVICES"
"Time efficient and does outstanding work.. THANK YOU 😁😁"
"Excellent service and reliable! You will not be disappointed! 10/10!!!!"
"Great service"
"On time accurate very detailed about what's happening with the unit great job"
"Awesome service! Quickly responds, keeps his word, professional, and will definitely refer him to anyone!"
"Great Service , Very Professional and informative"
"I highly recommend Dr. Shox Heat-n-Air! He was referred by my warranty company and what a blessing to find that an honest company still exist! Prompt and courteous service with complete transparency on work that was done and the cost was very affordable compared to other big name companies! I appreciated being treated as a valued customer by a very knowledgeable tradesman. Communication was perfect and respectful, so if you need help night, or day "Do Not Hesitate to call Dr. Shox!" I will have all my hvac's preventative maintenance and repair done Only by Dr. Shox Heat-n-Air! Thanks again Mr. Shawki for your support and hard work."
"Dr. Shox Heat-n- Air is the best super reliable he had great communication skills and got the job done if I could give him 6 stars I would I highly recommend him."
"Shawki Madyun did an excellent job through Liberty Home Guard. He was professional, knowledgeable, and very courteous from start to finish."
"Great work"
"Amazing company"
"10/10 Great customer service, I just found my new heat and air doctor. Not to mention came out in the ice and snow, got stuck in it and still made it his priority to come and get the job done. Everything was excellent! Greatly appreciated him."
"Dr. Shox was so knowledgeable they came on time for appointment and fixed my heat with no problem i really appreciate the promptness"
"Great Job!!"
"Excellent work!!"
"We had a serious HVAC issue the other day when it was 95+ degrees and Shox helped us figure out what we needed to get things squared away for a great price!"
"Did a great job"
"The technician was very professional and knowledgeable. He was very detailed with his explanation of what was going on with my unit. Friendly as well. I would definitely use him again."
"Great job at what he do"
"My experience with Dr. Shock was more than worth it. It was a hot summer, and he definitely delivered on quality and service. Absolutely deserves the stars."
"Great service and excellent commutation .Very informative"
"Great service. Very professional and reasonably priced. Would definitely do business with again."
"This guy was very informative and friendly. He explained things in detail and didn't rush."
"Excellent work professional"
"Amazing job great"
"Did a GREAT JOB!"
"On a last minute call By The Way DR.shox's A+ service He came by and provided excellent service from the moment I contacted the company. They arrived promptly for the appointment, assessed my needs, and clearly explained everything while patiently answering my questions. Their expertise was evident in their efficient and precise work. I was impressed by their attention to detail and commitment to quality, including providing tips for system maintenance. Thanks , my home is comfortable, and I highly recommend them and the company"
"Technician is very professional and knowledgeable."
"Thank you for your fast response and service."
"I had an excellent experience with Dr. Shox Heat n Air! After my air unit went out, they came through and did a wonderful job getting me back up and running! The technician was incredibly knowledgeable, took the time to explain everything clearly, and handled the repair with care and precision. On top of that, he was respectful, professional, and very detail-oriented. I truly appreciated the quality of the service and the peace of mind it brought me. Highly recommend this company if you’re looking for reliable and skilled HVAC service!"
"Great Job!!!"
"Great Job!!"
"His customer service is excellent. Very friendly. He does a great job and explains everything to you. Book him!!"
"Great work."
"Fast and knows exactly what he doing . Highly recommend… 10000/10"
"Great job and he finished in a timely manner very professional..."
"Extremely positive and very respectful and positive vibes"
"Awesome job! He knew what the issue was and solved it in a timely manner"
"Very professional. Will go above and beyound to get your ac fixed. He explained what was wrong with my unit so I could understand. I appreciate how thorough he is."
"Dr Shox very professional and knowledgeable. Air unit repaired in the most efficient and quality manner."
"Great service, fully knowledgeable, explained diagnostic, fast and very helpful. Very much recommend 👌"
"They were awesome!!"
"Very thorough and professional."
"The Dr. Was wonderful. Knowledge, honest and extremely helpful at a fair price."
"Man this company went above and beyond,my AC went out and Shawki the owner came out and fixed me right up,great pricing great customer service! Highly recommend"
"Fast service on a Sunday night.. Super friendly and explains as he goes.."
"Great service very detailed"
"Wonderful person excellent Business, Thanks for everything"
"One of a kind guy was in and out with very reasonable prices. Will be my go to hvac tech from now on."
"Great experience, very prompt, efficient, and detailed. I would highly recommend for services."
"Shox Dr, AKA Mr Shawki, Showed up on time and went through a thorough analysis and inspection of my AC units, troubleshooting all areas until he satisfactorily discovered the problem. He then repaired and serviced the system with great care. He was very professional, consulting the exact charts for my make and model to be sure he followed the manufacturers recommendations. He also added explanations for the things he was checking. In a short time he had our air conditioning systems fixed and providing cool comfort throughout the home. On Saturday morning of Easter weekend! What a relief for us! We will be using him again! I highly recommend him for your AC service and repair.! J.C"
"Shawki Madyun is the absolute best, he was so professional and knowledgeable. I would definitely do business with him again, If you have any heating and air conditioning needs he’s the guy you want to call."
".Awesome work"
"Great service, knowledgeable technician, Economical price. I will definitely use him again.."
"He's 💯 He did the job right"
"Came back twice to make sure the job was done!"
"punctual and professional! great experience"
"Very professional, throrough and fairly priced!"
"Always available and reliable. Quotes are affordable and does great work"
"Very knowledgeable about what he is doing."
"Great Customer Service and Fast, Good work"
"Honest, professional and went above and beyond my expectations."
"I reached out to Shawki at 10pm on Friday night, and he was at my door at 10am the next morning. He diagnosed the problem and had my units running again in 15 minutes. Super nice guy. Highly recommend."
"Great service"
"Shawki is dependable, trustworthy, and uses fair & honest pricing. I highly recommend Dr. Shox for home and small business HVAC service!"
"He was an amazing help. He fixed my heating unit in a reasonable amount of time and pricing"
"Very friendly"
"Mr. Shawki is a very good worker"
"Dr. Shox was a great HVAC technician! Knowledgeable, cautious, and effective."
"Very thorough, honest and experienced. I recommend him highly."
"Professional job well done. Thank you!"
"Punctual, friendly and efficient! Great service!"
"This man knows his stuff. He takes great care of his customers too. Always goes the extra mile. If you're looking for a knowledgeable and trustworthy technician look no further."
"Dr. Shox Heat-n-Air provides dependable service with skilled technicians who consistently meet our expectations and help us maintain customer satisfaction."
"Awesome service great work all around great customer service and support"
"Dr. Shox is skilled in HVAC and actually cares. He’ll explain his work to you and will also explain how to keep your system working at its best."
"Very fast service and very professional."
"He did a great job and was very nice and professional."
"Such professional work done. I had a complete remodel of my AC unit and he spent just a few hours getting it done and it ran perfectly right after! Myself in my company thinks him!"
"Very professional and helpful,would use them again ."
"Great service"
"Great service Affordable"
"Definitely recommend"
"Hey tech was great! Did a great job quickly and effectively!"
"Dependable and great service. I’ve used Dr. Shox on two houses within the year and I’m grateful for his work and superb prices."
"Quick to respond, professional, knowledgeable, kind and courteous. Have already recommended his services twice."
"Shawki is always clean,timely and reliable. Never in a rush to leave until he is satisfied with his job performance."
"Dr. Shox Heat n Air! My air and heat is back is back on thanks to Mr. Shox. He took his time to explain exactly what was going on with the system. He is very knowledgeable and got the job done! Thanks again!"
"Once again Shawki is the best!! I will never never ever call anyone but Shawki. Plus he’s a heck of a guy"
"Fantastic service! My air unit was badly damaged, and they fixed it quickly and thoroughly. The technician was knowledgeable, respectful, and very detail-oriented. Highly recommend!"
"Knowledgeable and Professional"
"My air conditioning went out Early in the day So naturally I got in contact with him. He was busy on another job But told me he would come after. The job had him busy all the way until almost midnight. Yet he still Came to my house right after To get my air conditioning working. Definitely grateful."
"Wonderful man and does wonderful work!"
"You should try hvac service they are the best,they done a great job for me last week."
"Dr. Shox (Shawki) is an honest businessman with a strong work ethic. He goes above and beyond to both educate and repair the system. AC work can be a hassle, and I've been raked over the coals before. However, this company is transparent: you get more than what you pay for, you don't get up-sold unless it's a genuine recommendation, and you never end up Shoxed at the price."
"Absolutely outstanding service! My AC went out during one of the hottest days of the year, and came through with quick, professional, and honest service. They arrived on time, diagnosed the issue quickly, explained everything clearly, and had the system back up and running in no time."
"Dr.Shox was great professional and efficient. He also did everything in a timely manner 10 outta 10 I do recommend"
"He is an affordable…they jobs done and the are very professional I will use them again"
"He was great and pleasant and very professional"
"Very professional he came out and got the job done in a timely manner"
"He was fantastic, (Shawki) he knew his job well, very professional. He explained everything in detail. He identified issues and resolved what he could being that the HVAC system is 45 years old. I would recommend him to anyone. James A Thomas Jr 1896 Peabody ave. Unit 15 Peabody place apartments. Thank him again for me."
"Called Dr. Shox to repair my mom’s furnace and I couldn’t be happier with the results! Fast and friendly service at a fair price. Highly recommend!"
"Shawki is wonderful. He took his time and tested all part of my HVAC to make sure that all part were working properly. He was timely and honest. He explained everything to me so that I know what was wrong with my unit. I would definitely use again and recommend."
"Great experience. Very professional. Excellent work."
"Very prompt, professional, thorough and great communication. I do recommend Dr Shox Heat-n-air."
"10/10 recommend!! Good service & reasonable. Professional service and great quality work!!"
"Thank you so much for getting my heat back up and running during our snow day. Your customer service and skills made our experience an awesome one I would recommend Dr. Shox to my family and friends he was fast friendly and got my heat up and running in no time ."
"Shawki is the consummate professional. His entire service is 100% perfect and an incredible value. Very knowledgeable and not one to ‘sell you something’ you don’t need. I cannot recommend him enough"
Get Fast AC Repair Today
Call Dr. Shox Heat-n-Air now for reliable comfort, honest service, and lasting repairs you can trust.